Day 2 10/21/2013
Was able to work my way through the website with some difficulty trying to find
the Marketplace itself. Finally found companies and rates for plans ranging from
Catastrophic to Platinum. Found a company, Coventry One that served Florida.
Could not find any link to actually enroll in a health plan. Contacted
Conventry One by phone after a search but person answering the phone told me she
couldn't give me an agent at that time. Even though I had competed an online
quote form that I thought was Coventry One, we shortly after get an email and
phone call from Florida Blue? I built my first website nearly 20 years ago AND
sold health insurance but I'm pretty much lost right now.
Day 3 10/23/2013
Though I finally got through the "Pick A Plan" page there were no links to any
of the companies displaying plan costs. Without a subsidy we would not be able
to afford the lowest cost selection. A rep from a Florida insurer has been very
helpful in helping me negotiate the process and felt that at our income level a
susidy would be approved. I took her advice and linking through a proposal page,
in order to view plan costs and the amount of subsidy, the insurer's site linked
directly to the healthcare.gov site as she had instructed. I tried to log onto
the government site but a message told me the site could not be accessed. She
also said the chance to complete the process at this time would not work as the
site was down. I followed through regardless and sure enough, she was right.
When her site linked to the healthcare site it called for the user name and
password with instructions that the email address would serve as a user name.
Neither the original user name or email address would work as the message was,
'user name and password does not match'? Okay, maybe another day.
Day 4 10/28/2013
Went at it again to see if I could get past the
first two steps and reach Step 3, "Pick A Plan".
Logged on and when using links to pick a plan it
kept running me in circles, taking me back to the
page to complete an application. This was done on
October 10 as described in the first paragraph on
this page. Without being able to go any further we
are at a dead end. When I clicked on the NEXT button
in green I was taken back to the application page.
Cannot use this system as it exists now. I will
watch the news reports and look to see after
November 30th to see if the site becomes functional.
(There are three identical screengrabs from the ACA
website that shows the wall I've encountered. While
placing the image in three differnt formats, MS
Internet Explorer will not display the image. To
view them you may use Google Chrome and they will
Internet Explorer will not display the screengrab.
Google Chrome will.
Tried placing screengrab
as a resaved image here. Will Internet Explorer show
Tried now a third formatting of the screengrab from
ACA site. Will post it just below this sentence.